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Privacy Policy

Last Updated: Nov 5, 2024

1. Introduction

Welcome to Vemobo. We value your privacy and are committed to handling your personal information responsibly. This Privacy Policy outlines how we collect, use, and protect your information, including when you use our services in connection with WhatsApp. By using our services, you agree to the practices outlined in this policy.

2. Information We Collect

Personal Information: We may collect your name, email address, phone number, company name, and other contact details when you register, communicate with us, or engage with our services.

WhatsApp-Related Data: If you use our services through WhatsApp, we may collect certain information required to provide services such as business messaging, including your WhatsApp ID and interactions through WhatsApp.

Usage Data: Automatically collected information about your device and usage, such as IP address, browser type, and pages viewed.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. You can manage cookies through your browser settings.

3. How We Use Your Information

We use your information to:

  • Provide and Improve Services: Including business messaging and customer support via WhatsApp.
  • Analytics and Service Enhancements: To analyze trends and usage patterns and enhance our website and offerings.
  • Marketing and Updates: If you have opted in, we may send you promotional materials and service updates.
  • Compliance with WhatsApp’s Terms: We may use your data to comply with WhatsApp’s Business Terms and Business Policy to ensure proper usage of the platform.

4. Data Sharing and Disclosure

Your privacy is paramount to us, and we do not sell your personal information. However, we may share your data under the following circumstances:

  • WhatsApp Integration: We may share certain information with WhatsApp as needed to facilitate business messaging services.
  • Service Providers: Third-party vendors who help us operate our website and services may have access to your information for specified purposes.
  • Legal Compliance: We may disclose your data if required to comply with laws, regulations, or legal processes.

5. Data Security

We employ reasonable and industry-standard security measures to protect your information. However, no data transmission or storage can be guaranteed as completely secure. We recommend using secure networks and exercising caution when using internet-based services.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your data, including:

  • Access and Correction: You can request access to or correction of your personal information.
  • Data Deletion and Portability: You may request data deletion or transfer of your information where applicable.
  • Withdrawal of Consent: If you have previously given consent, you may withdraw it at any time, which will not affect the lawfulness of processing based on prior consent.

7. WhatsApp-Specific Data Processing

By using our WhatsApp-related services, you acknowledge and agree that:

  • WhatsApp Privacy Policy Applies: Your interactions on WhatsApp may be subject to WhatsApp’s own Business Terms and Business Policy.
  • Message Content Usage: Messages may be processed for quality and compliance purposes as per WhatsApp’s guidelines.
  • Data Transfers: Data shared with WhatsApp may be subject to international transfer as per WhatsApp’s privacy and security protocols.

8. International Data Transfers

Our services may involve the storage or processing of data on servers located in other countries, including those operated by WhatsApp. We follow applicable data protection regulations for such transfers.

9. Updates to This Privacy Policy

We may modify this Privacy Policy to reflect changes in our practices or regulatory requirements. The updated policy will be available on our website with the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your data privacy, please contact us:

Vemobo
[email protected]
+62 821-3846-8370
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